Help Center

Frequently Asked Questions

6 categories covering download, usage, security and more.

How to download and install Green Tea VPN?+
  1. Open the official website and click "Free Download".
  2. Choose Windows, macOS, Android or iOS for your device.
  3. Click download and wait for the installer to finish.
  4. Run the installer; Android needs to allow unknown sources.
  5. Follow the wizard, open the client and register/log in.
  6. Tap connect once logged in to enjoy the accelerator.
Is Green Tea VPN free?+
  1. Green Tea VPN offers both free and paid plans.
  2. The free plan covers basic acceleration at no cost.
  3. Free users can connect to common nodes for browsing.
  4. Paid plans unlock higher speed and all 60+ regions.
  5. Multiple billing cycles: monthly, quarterly, yearly.
  6. New users get trial time before upgrading.
Which devices are supported?+
  1. Windows systems, Win 10/11 and above.
  2. macOS systems, macOS 11 and above.
  3. Android phones/tablets, Android 8.0 and above.
  4. iPhone and iPad, iOS 14 and above.
  5. Mainstream router firmware for whole-home acceleration.
  6. One account across multiple devices with cloud sync.
How to accelerate gaming?+
  1. Open the client and log in to your account.
  2. Switch to the "Gaming" tab in the node list.
  3. Pick the nearest or lowest-latency gaming node.
  4. Tap connect to establish a low-latency tunnel.
  5. Launch the game for stable acceleration.
  6. Switch nodes if latency stays high.
Is Green Tea VPN secure?+
  1. Zero-log policy, never records history or content.
  2. AES-256 end-to-end encryption prevents eavesdropping.
  3. Built-in ad and malicious site blocking.
  4. All nodes pass security audits.
  5. No personal identity collection.
  6. Transparent privacy policy.
What if connection fails or is slow?+
  1. Switch to another node to avoid congestion.
  2. Check local network; restart router or switch network.
  3. Try different connection protocols in settings.
  4. Disable conflicting firewall or antivirus.
  5. Update the client to the latest version.
  6. Contact 24/7 online support for help.

Still have questions?

Our support team is online 24/7, always ready to help.

Free Download Green Tea VPN